Customer Support Specialist

Plane(6 days ago)

HybridFull TimeSenior$137,151 - $183,386 (estimated)Support and Success

About this role

Plane is a modern, flexible work management platform that offers an open-core alternative to traditional project management software. It aims to empower teams worldwide by providing a simple, intuitive experience for knowledge workers, supporting growth through thoughtful features and configurations.

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Required Skills

Customer Support
Troubleshooting
Product Knowledge
Communication
CRM
Knowledge Base
Support Workflow
Empathy
Problem Solving
SaaS

About Plane

plane.so

Plane is an open-source project management tool designed for simplicity and extensibility, making it a preferred choice for teams. It offers features that facilitate collaboration, issue tracking, and task management, streamlining workflows for developers and organizations alike. Emphasizing user-friendliness, Plane is built to be adaptive and integrative, ensuring it meets the diverse needs of various project teams.

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