Customer Support Specialist
Vonage(3 days ago)
About this role
Vonage is seeking a Customer Support Specialist to deliver outstanding customer service, resolve issues efficiently, and support clients using Salesforce CRM. The role focuses on ensuring customer satisfaction and building a high-performing support team in a dynamic cloud communications environment.
Required Skills
- Customer Support
- Troubleshooting
- Network
- Support
- Salesforce
- Communication
- CRM
- Networking
- Fault Finding
- Support Tools
About Vonage
vonage.comVonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.
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