Technical Support Engineer (Tier 1)

RingCentral(2 months ago)

HybridFull TimeJunior$76,789 - $101,350 (estimated)Customer Support

About this role

RingCentral is hiring a Tier 1 Technical Customer Support Representative to support customers using its cloud-based communications and collaboration (VoIP) services. The role focuses on assisting customers with product-related technical issues across multiple support channels in a fast-paced environment. This position sits within a global provider of business communications and contact center solutions.

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Required Skills

Technical Support
Customer Service
VoIP
Networking
Troubleshooting
Ticket Handling
Phone Support
Chat Support
Email Support
Screen Sharing

+8 more

Qualifications

High School Diploma

About RingCentral

ringcentral.com

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