Customer Support Specialist
Practice Better
About this role
Practice Better is seeking a Customer Support Specialist to enhance its customer service through problem-solving, training, and feedback collection. The role involves building product knowledge, supporting customer success, and contributing to support resources in a remote-first environment focused on health and wellness professionals.
Skills
About Practice Better
practicebetter.ioPractice Better is an all‑in‑one EHR and practice management platform used by over 50,000 practitioners to run and grow their health and wellness practices. It combines scheduling, secure client records and messaging, telehealth, intake forms and templates, billing/payments, and client-facing portals and programs into a single workflow. Designed for dietitians, coaches, therapists and other allied health professionals, Practice Better aims to streamline operations, improve client engagement, and keep data secure (HIPAA‑aligned) while integrating with common payment and calendar tools.
Recent company news
The SaaS NewsPractice Better Secures US$13 Million Growth Capital
Nov 27, 2024
MobiHealthNewsPractice Better secures $13M to scale health practice management offering
Nov 27, 2024
PR NewswirePractice Better Expands Platform To Support More Mental Health Professionals
Mar 14, 2024
Athletech NewsPractice Better Raises $27 Million To Grow Business Management Software for Wellness Professionals
Apr 27, 2023
Fierce HealthcarePractice Better launches AI tool to transcribe sessions, give time back to practitioners
Dec 12, 2023
About Practice Better
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Practice Better.
Salary
$55k – $65k
per year