Customer Support Specialist
Epicor
About this role
A Customer Support Specialist at Epicor provides technical support via multiple communication channels, responds to client inquiries, and ensures service quality. The role also involves troubleshooting, testing, and supporting clients remotely, with a focus on technological and ERP solutions.
Skills
About Epicor
epicor.comIndustries
Technology, Manufacturing, Consulting
Advanced ERP software curated to the unique needs of your business. Explore industry-specific tools for quicker ROI, better efficiency, and streamlined growth.
Recent company news
Epicor Named a Leader in Industry-Specific Enterprise Software
Nov 4, 2025
Epicor acquires Majure Data
Jan 12, 2026
Epicor recognized for execution and vision in cloud ERP
Oct 21, 2025
Sovos Partners with Epicor to Deliver AI-Powered Tax Compliance for Manufacturing and Distribution Companies
Sep 3, 2025
ERP Software Comparison for 2025
Sep 16, 2025
About Epicor
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Epicor.
Salary
$30k – $50k
per year