Customer Support Specialist
Triple Whale
About this role
Triple Whale is an intelligence platform for ecommerce brands that consolidates data, uses AI to generate insights, and automates actions to help businesses grow efficiently. The company supports over 50,000 brands and provides tools to translate data into actionable strategies.
Skills
About Triple Whale
triplewhale.comIndustry
Technology
Triple Whale is an e-commerce analytics and attribution platform that consolidates sales, ad, and email data into unified, real-time dashboards so direct-to-consumer brands can track performance and profitability. It provides ROAS and lifetime-value reporting, cohort analysis, creative and channel-level attribution, and automated reporting to help marketing and finance teams make data-driven decisions. Built to integrate with Shopify and major ad and marketing platforms (Meta, Google Ads, Klaviyo, etc.), Triple Whale targets growth-focused DTC brands looking to simplify analytics and optimize ad spend.
Recent company news
Triple WhaleThe Best LLM Prompts for Ecommerce Data Analysis (and How to Use Them)
3 weeks ago
Triple WhaleFacebook Ad Analytics: Metrics & Insights to Track for Better ROI
Dec 22, 2025
Triple WhaleWhat Is a Good ROAS? 2025 Industry Benchmarks and Strategies
Dec 22, 2025
Triple WhaleTriple Whale x AppLovin: A Game-Changer for Ecommerce Ad Performance
Nov 16, 2025
PR NewswireTriple Whale Acquires Anteater to Expand AI-Powered Commerce Intelligence
1 month ago
About Triple Whale
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Triple Whale.
Salary
$45k – $60k
per year