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Customer Support Specialist at Aura - ApplyBlast

Customer Support Specialist

Aura

7 months ago

3.7 on Glassdoor

Remote

Full Time

Junior

3 applicants

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About this role

Aura is seeking a customer service-oriented Customer Support Specialist to serve as a front line ambassador, educating customers about the product, providing support, and managing inquiries. The role involves handling high-volume customer interactions and identifying upsell opportunities, with a focus on digital safety products.

Skills

About Aura

aura.careers

Headquarters

Pyrmont, New South Wales, Australia

Company Size

11-50 employees

Founded

2017

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Aura Careers is an AI-powered job application platform that helps job seekers land more interviews by researching each role, company, and candidate before writing tailored applications. The service performs deep research on hiring patterns and team needs to craft personalized applications that highlight relevant connections between the candidate's background and the target role. Aura Careers operates in the AI-driven career services and job search assistance space.