Customer Support Specialist
Anchanto
About this role
A Customer Support Specialist provides first-level technical support, resolves client issues, and ensures system stability while delivering exceptional customer service.
Skills
Qualifications
About Anchanto
anchanto.comAnchanto is a SaaS company that provides e-commerce and supply chain software, including WMS, OMS, and multichannel selling solutions. Its platform connects marketplaces, sales channels, carriers and warehouses to centralize inventory, orders and fulfillment workflows. Anchanto targets brands, retailers, marketplaces and 3PLs, offering integrations, automation and analytics to scale omnichannel commerce and logistics.
Recent company news
PR NewswireInternational Pharmaceuticals, Inc. Partners with Anchanto to Power E-commerce Operations in the Philippines
Jun 17, 2025
PR Newswire UKAnchanto to Bridge Korea-to-Middle East E-Commerce Growth with Proven Technology Success
Jan 15, 2026
Tech in AsiaAnchanto aims to break even by Q4 ’25 as cash declines in FY24
Jul 15, 2025
Amazon Web Services (AWS)How Anchanto Facilitates E-commerce Management for Enterprises across APAC
Jul 24, 2020
Frontier EnterpriseAnchanto CEO shares e-commerce strategies for SEA
Feb 9, 2023
About Anchanto
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Anchanto.
Salary
$237k – $330k
per year