OPENLANE Canada
A Customer Support Specialist at OpenLane provides superior technical support and troubleshooting for customers using a digital marketplace for used vehicles. The role involves resolving technical issues, educating customers on product best practices, and documenting interactions in Salesforce. This position requires a deep understanding of technology and strong analytical problem-solving skills to ensure product reliability and customer satisfaction.
OPENLANE Canada is Canada's largest digital wholesale used vehicle marketplace, formed by combining ADESA Canada and TradeRev. The platform connects over 15,000 buyers and sellers, enabling automotive professionals to buy and sell vehicles through online auctions and integrated tools. It serves dealers and industry professionals with features designed to streamline wholesale vehicle transactions across Canada.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OPENLANE Canada.
28% below the average for this role
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