Customer Support Representative (M-F, 9AM-6PM EST)
OPENLANE(28 days ago)
About this role
A Customer Support Representative at OPENLANE provides technical support and troubleshooting for customers using the company’s digital marketplace for used vehicles. The role focuses on resolving application, hardware, and network issues, documenting interactions in the CRM, and helping improve product usability through customer feedback and subject-matter expertise.
Required Skills
- Technical Support
- Troubleshooting
- Customer Service
- Communication
- Salesforce
- Documentation
- Training
- Problem Solving
- Analytical Skills
- Coaching
Qualifications
- Bachelor's Degree
About OPENLANE
backlotcars.comDealers’ preferred US marketplace for used vehicles. Wholesale made easy with better outcomes, the inventory you need and lowest fees.
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