DCX
A Home-Based Customer Support Representative for a U.S.-based promotional products company will handle front-line support via live chat and email. The role involves troubleshooting basic issues, responding to inquiries, and escalating complex tickets to the internal team. Collaboration with teammates via Slack and adherence to strict response time SLAs are key operational aspects of the position.
Headquarters
Philippines, Autonomous Region In Muslim Mindanao, Philippines
Company Size
201-500 employees
Founded
2020
Growth Made Achievable. Hiring Made Easy! At DCX, we help ambitious US businesses grow more easily. Talk to us about hiring your next team member!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for DCX.
90% below the average for this role