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Customer Support Specialist at Jobgether - ApplyBlast

Customer Support Specialist

Jobgether

2 months ago

Remote

Full Time

Junior

0 applicants

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About this role

The role involves providing timely, professional assistance to customers via email, phone, and chat, troubleshooting a wide range of technical issues related to eCommerce, ERP, and digital asset workflows, and managing support tickets from inception to resolution. Collaboration with product, engineering, sales, and operations teams is essential to resolve complex problems and improve documentation and processes.

Responsibilities

Respond to customer inquiries via email, phone, and chat
Own support tickets throughout their lifecycle and provide resolutions
Collaborate with product, engineering, sales, and operations to resolve complex issues

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.