Pangram
Pangram Labs is seeking a Customer Support Specialist to serve as the primary point of contact for customer inquiries and technical support cases. The role involves resolving complex support tickets, troubleshooting product issues, and collaborating with Product and Engineering teams to improve functionality. This position offers an opportunity to define the customer support function within a fast-growing AI research lab.
Detect AI-generated text in essays, articles & documents. Identifies ChatGPT, Claude, Gemini & more with 99.98% accuracy. Third-party verified results.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pangram.
29% above the average for this role