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© All Rights Reserved. ApplyBlast.com
Solve Intelligence
The Customer Support Specialist will serve as the first line of support for patent attorneys and IP teams, handling inbound tickets via email, in‑app chat, and Slack, resolving common issues, and escalating complex cases. The role involves creating help documentation, capturing customer insights for product improvement, and shaping the support function within a fast‑growing AI startup.
Headquarters
London, England, United Kingdom
Company Size
11-50 employees
Founded
2023
Solve Intelligence is an AI platform used by 700+ law firms and in-house IP teams to draft, prosecute, and chart patents faster. The platform offers a comprehensive suite of tools covering patent application drafting, office action responses, claim charting, invalidity and freedom-to-operate analysis, portfolio management, and more. It is built for all technology areas and IP practice groups, and was developed by patent attorneys.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Solve Intelligence.
16% above the average for this role