Swap
Swap is seeking a Customer Support Specialist to serve as the frontline voice for merchants, resolving issues quickly and effectively while providing guidance and troubleshooting platform questions. This role combines customer advocacy with technical investigation, collaborating with cross-functional teams to improve workflows and elevate the support experience. The specialist will handle diverse inquiries, contribute to process improvements, and help scale the Support organisation as the company grows.
Headquarters
London, England, United Kingdom
Swap is the infrastructure for the agentic commerce future. Sell anything, anywhere — from one platform. Swap enables global commerce through cross-border, tax, demand planning, and returns.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Swap.
Swap didn’t post a salary, so this is our estimate from similar listings.