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© All Rights Reserved. ApplyBlast.com
Tropic
Tropic is seeking a Customer Support Specialist to serve as the frontline for inbound support requests, ensuring prompt and effective assistance to maintain high customer satisfaction. The role involves triaging tickets, resolving issues within SLAs, and collaborating cross-functionally to address customer needs. This position requires strong problem-solving skills and a commitment to process improvement in a fast-paced environment.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2019
Tropic (Tropic Technologies) is an intelligent procurement platform that gives finance and procurement teams the visibility and control to manage software/SaaS spend and reduce costs across the business. It combines spend intelligence (backed by ~$18B in spend data) with price benchmarks, supplier insights, negotiation playbooks, and reporting/analytics to surface savings opportunities. Tropic also automates procurement workflows — intake, approvals, renewals, purchase orders, and contract management — and integrates with finance and IT systems to streamline vendor management and compliance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tropic.
Right around the average for this role