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Customer Support Specialist at EverCommerce - ApplyBlast

Customer Support Specialist

EverCommerce

1 month ago

London, England, United Kingdom

Hybrid

Full Time

Medior

0 applicants

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About this role

The Customer Support Specialist for Timely is part of a global support team dedicated to helping customers maximize the value of the Timely platform and thrive in their businesses. This role involves delivering high-quality support across multiple channels, troubleshooting issues, and building genuine relationships with an authentically human approach. The position requires a proactive and empathetic individual who can translate technical language into plain English and resolve problems efficiently.

Responsibilities

Deliver fast and high-quality customer support across multiple channels
Investigate and troubleshoot customer issues to find effective solutions
Help customers maximize value from the Timely platform

Skills

About EverCommerce

evercommerce.com

Headquarters

Denver, Colorado, United States

Company Size

1001-5000 employees

Founded

2016

View Profile

EverCommerce (NASDAQ: EVCM) is the leading service commerce platform providing vertically-tailored, integrated SaaS solutions to more than 745,000 global service-based businesses. Its software brands serve industries including home and field services, health services, and wellness, helping businesses manage operations, streamline customer engagement, and accept payments. EverCommerce's digital and mobile solutions are designed to accelerate growth, improve retention, and create convenient experiences between customers and their service professionals.