amboss
As a Customer Support Specialist at AMBOSS, you serve as the vital link between the company and its users, helping to improve medical care for millions by ensuring optimal platform usage. You will support users across multiple channels, provide product guidance, and collaborate with the team to enhance customer experience and internal processes. This role requires strong communication skills, problem-solving abilities, and fluency in German and English.
AMBOSS is a digital medical knowledge platform that provides an integrated reference and learning environment for medical students and clinicians. It combines an evidence‑based clinical library with an exam-style question bank, study analytics, and point‑of‑care decision support (disease summaries, guidelines, images, and calculators). Available on web and mobile, AMBOSS is designed both as an in-hospital clinical companion and an efficient exam-prep tool. Institutions and individual learners use it for board prep, curriculum support, and faster, more informed clinical decision-making.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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