Novisto
The Customer Support Specialist at Novisto serves as the primary expert for enterprise customers utilizing the company's ESG reporting platform, managing support queues and resolving complex sustainability reporting inquiries. This role involves collaborating with internal teams to troubleshoot platform issues, support annual reporting cycles, and maintain data operations while ensuring high-quality customer assistance. The position requires a proactive individual who can balance technical troubleshooting with clear communication to drive ticket resolution and contribute to the continuous improvement of the support function.
Novisto is a SaaS sustainability management platform that helps global enterprises collect, govern, analyze, and report ESG data. The software centralizes sustainability workflows and metrics, automates data consolidation and disclosure-ready reporting, and supports compliance with evolving standards. Novisto is designed to turn ESG strategy and data into measurable value through analytics, audit trails, and integrations with existing systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Novisto.
Novisto didn’t post a salary, so this is our estimate from similar listings.
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