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© All Rights Reserved. ApplyBlast.com
J.D. Power
The Customer Support Specialist serves as the frontline for J.D. Power’s customer experience, delivering accurate and solution-focused support across data platforms, APIs, and enterprise services. This role focuses on diagnosing complex issues, managing customer expectations, and ensuring timely resolutions for data and software problems. The specialist acts as a trusted advisor to internal and external customers, translating technical issues into clear outcomes while partnering with Product, Engineering, and Analytics teams. The position requires strong analytical and troubleshooting skills to maintain service reliability for dealers, OEMs, and enterprise clients.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for J.D. Power.
Alpena Power Company power outage update
1 day ago
