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© All Rights Reserved. ApplyBlast.com
UMG Recordings Inc
The Customer Support Specialist at CD Baby handles complex support inquiries and serves as an escalation point for high-impact issues involving royalties, metadata, and distribution workflows. This role requires expert knowledge of the independent music ecosystem and the ability to diagnose nuanced, multi-layered problems while communicating solutions clearly and empathetically. The specialist collaborates with cross-functional partners to improve workflows and elevate the overall quality of the artist experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for UMG Recordings Inc.
15% below the average for this role