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© All Rights Reserved. ApplyBlast.com
Welbi
The Customer Support Specialist at Welbi is responsible for delivering exceptional customer experiences by managing support inquiries across phone, email, and chat. This role involves troubleshooting product issues, guiding users through platform functionality, and collaborating with cross-functional teams to resolve problems and improve processes. The specialist also plays a key role in customer education, maintaining knowledge base resources, and supporting client configurations to ensure successful implementations.
Headquarters
Narammala, North Western, Sri Lanka
Company Size
1-10 employees
Founded
2023
Welbi is a digital engagement and activity-management platform for senior living and long-term care providers that helps teams plan, deliver, and measure resident programming. Its tools include activity scheduling, resident profiles and assessments, attendance tracking, outcome analytics, and integrations with care records to support personalized engagement. Communities use Welbi to streamline staff workflows, demonstrate quality and regulatory outcomes, and boost resident well‑being and social connection. The company focuses on improving quality of life in care settings through data‑driven programming and measurable engagement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Welbi.