Enterprise Customer Success Manager
Welbi
About this role
Welbi is seeking an Enterprise Customer Success Manager to lead complex client engagements, ensure successful implementations, and foster long-term relationships with enterprise customers in the senior living industry. The role involves strategic guidance, project management, and collaboration with cross-functional teams to deliver measurable value and support customer growth.
Skills
Qualifications
About Welbi
welbi.comWelbi is a digital engagement and activity-management platform for senior living and long-term care providers that helps teams plan, deliver, and measure resident programming. Its tools include activity scheduling, resident profiles and assessments, attendance tracking, outcome analytics, and integrations with care records to support personalized engagement. Communities use Welbi to streamline staff workflows, demonstrate quality and regulatory outcomes, and boost resident well‑being and social connection. The company focuses on improving quality of life in care settings through data‑driven programming and measurable engagement.
About Welbi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
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Salary
$90k – $130k
per year