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Customer Support Specialist at Global Talent Co. - ApplyBlast

Customer Support Specialist

Global Talent Co.

2 days ago

Remote

Part Time

Junior

0 applicants

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About this role

The Customer Support Specialist role involves serving as the primary point of contact for members of a fast-growing boutique fitness studio group, handling inquiries related to bookings, accounts, and refunds. This fully remote position requires excellent written English and a warm, empathetic communication style to represent the brand's down-to-earth tone. The role offers flexibility within specific coverage windows, including early mornings, evenings, and weekends, with opportunities for growth as the company expands.

Responsibilities

Serve as primary contact for member inquiries regarding bookings and refunds
Support on-site trainers with urgent operational requests
Communicate with members via chat, WhatsApp, and email

Skills

About Global Talent Co.

globaltalent.co

Headquarters

San Francisco, California, United States

Company Size

1-10 employees

View Profile

Global Talent Co. is an embedded talent platform that connects businesses with pre-vetted, full-time professionals from South Africa and Latin America across functions including marketing, sales, finance, customer support, IT, HR, and operations. With a network of over 400,000 vetted candidates, they place talent at 50–70% less than the cost of hiring locally in the US or EU. Acting as the Employer of Record, they handle payroll, compliance, and HR administration, allowing businesses to scale their teams without adding to official headcount.