Helix
The Customer Support Specialist serves as the primary point of contact for Helix Linear Technologies' customers, managing order entry, tracking deliveries, and resolving inquiries with empathy and professionalism. This role requires multitasking in a fast-paced environment while maintaining accuracy and building strong customer relationships. The specialist collaborates with internal teams to proactively address challenges and ensure timely, clear communication.
Headquarters
San Mateo, California, United States
Company Size
51-200 employees
Founded
2015
Helix is a precision health company that delivers clinical genomic testing, population health programs, and access to the world's largest clinico-genomic database. The company provides a unified platform connecting patients, providers, health systems, health plans, and life sciences organizations across the genomics ecosystem. Helix's offerings include seamless genetic test ordering, EHR integration, population genomics programs, and research tools to drive genomic discoveries and improve patient outcomes at scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Helix.
Helix didn’t post a salary, so this is our estimate from similar listings.
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