Customer Support Specialist/Operations Generalist (Temporary Position)

wilsonlanguage

8 days ago

Oxford, MA

Onsite

Temporary

Junior

0 applicants

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About this role

A Customer Service Representative at Wilson Language Training supports customer interactions through phone, email, and chat, manages course enrollments, handles inquiries about shipments and returns, and provides administrative support to the Operations department.

Skills

Qualifications

High School Diploma or G.E.D.

About wilsonlanguage

wilsonlanguage.com

Wilson Language Training provides evidence-based, structured literacy instruction through a multi-tiered reading system that helps students become fluent, independent readers. Its flagship Wilson Reading System delivers explicit, systematic instruction in phonemic awareness, phonics, fluency, and comprehension. The company supports educators with professional development, assessment tools, and scalable implementation to monitor progress and tailor interventions. Serving schools and organizations, Wilson Language Training aims to close gaps in foundational literacy with proven strategies for diverse learners, including those with dyslexia.