Customer Support, Staff
Blackbaud(1 month ago)
About this role
A Customer Support representative at Blackbaud is a customer-facing role supporting B2B clients who use Blackbaud’s enterprise software, with a focus on enabling nonprofit and education organizations to achieve their missions. The position sits within the company’s support organization and works closely with cross-functional teams across product and engineering. The role is offered within Blackbaud’s flexible remote or hybrid work culture and may include overnight and holiday shifts.
Required Skills
- Technical Support
- Troubleshooting
- Customer Service
- API Knowledge
- Browser Tools
- Log Analysis
- Knowledgebase Authoring
- CRM Systems
- Communication
- Authentication
+2 more
Qualifications
- High School Diploma
- College Degree in Accounting or Finance (Preferred)
- Technical Certifications (Optional)
About Blackbaud
blackbaud.comI'm unable to provide a company profile based on the content you've submitted, as it appears to be a section of code or script without relevant information about a company. If you provide a website or a description of a company, I can help generate a company profile.
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