Senior Customer Success Manager, Corporate Impact
LE-1200 BB YourCause, Inc.(2 months ago)
About this role
Blackbaud is hiring a Senior Customer Success Manager to serve as a strategic partner to customers in the social good sector using its cloud solutions (including YourCause). The role focuses on helping customers achieve measurable outcomes aligned with their organizational goals while strengthening long-term partnerships and executive engagement. This position supports customer retention and growth within Blackbaud’s mission-driven ecosystem.
Required Skills
- Customer Success
- Account Management
- Executive Stakeholders
- Success Planning
- Executive Business Reviews
- Customer Onboarding
- Adoption Strategy
- Customer Health
- Renewals Management
- Churn Prevention
+8 more
About LE-1200 BB YourCause, Inc.
yourcause.comNew Relic is a leading observability platform that empowers developers and businesses to monitor their applications, infrastructure, and customer experiences in real-time. It provides tools for performance monitoring, error tracking, and analytics, enabling organizations to optimize their digital services and enhance user satisfaction. With powerful analytics and dashboards, New Relic helps teams understand the overall health of their software and make data-driven decisions for improvement. Companies rely on New Relic to gain insights into performance and deliver exceptional digital experiences for their users.
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