Customer Support Supervisor
Bitso(2 months ago)
About this role
The Customer Support Supervisor at Bitso leads a team dedicated to ensuring customer satisfaction and developing effective support strategies. The role involves process improvement, team leadership, and collaborating with other departments to maintain high service standards within a growing crypto platform.
Required Skills
- Leadership
- Customer Support
- Process Improvement
- Team Management
- Communication
About Bitso
bitso.comBitso is a crypto and stock investing platform that lets users buy, sell, and hold cryptocurrencies (like Bitcoin and Ethereum) and invest in global stocks through a single mobile app. The app also offers ways to earn yields, send and receive money, and manage portfolios securely. Millions of customers use Bitso to grow and move money with a streamlined, mobile-first experience. Bitso aims to simplify access to both crypto and traditional markets for retail investors.
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