Supervisor Customer Account Support
Dexcom(20 days ago)
About this role
The Customer Support Supervisor at Dexcom will oversee a team in the Contact Center, ensuring high-quality support for patients, healthcare providers, and pharmacists. The role focuses on managing team performance, driving customer satisfaction, and collaborating with other departments to enhance the customer experience.
Required Skills
- Team Leadership
- Customer Service
- KPI Management
- Training
- Communication
- Performance Evaluation
- Collaboration
- Problem Solving
- Customer Satisfaction
About Dexcom
dexcom.comDexcom Continuous Glucose Monitoring is simplifying diabetes management with a small device, accurate real-time glucose readings, and proven results. No fingersticks or scanning.†
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