Customer Support Team Lead
Artisan
About this role
The role involves leading and scaling the customer support team at Artisan, focusing on delivering exceptional customer experiences, improving support processes, and collaborating with product teams to leverage AI in support. The position requires a results-driven, technically curious leader with experience in SaaS support.
Skills
Qualifications
About Artisan
artisan.coArtisan is an AI-first outbound sales platform that automates outbound with AI employees acting as BDRs. It offers an all-in-one solution to streamline prospecting, multi-channel outreach, and activity tracking, helping teams achieve better outbound results. By deploying AI-driven BDRs, Artisan enables scalable outreach, more engaging conversations, and faster pipeline growth. The platform emphasizes automation, AI-powered insights, and seamless integration into the broader sales stack.
About Artisan
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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