Topline Pro
The Customer Support Team Manager leads and scales the support function while ensuring exceptional customer experiences at a fast-growing startup. This role involves building operational systems, recruiting and developing a high-performing team, and collaborating cross-functionally with Product, Engineering, and Sales. The ideal candidate is a metrics-driven operator who thrives in ambiguity and balances near-term execution with long-term scalability.
Headquarters
Brooklyn, New York, United States
Company Size
11-50 employees
Founded
2020
Topline Pro is an AI-driven platform for service professionals. It delivers a fully customized, optimized website within 24 hours and provides online tools to grow a service business. As an all-in-one AI partner, it drives customer requests, automates bookings, and handles admin tasks behind the scenes. The goal is to help service pros attract more customers and complete more jobs with streamlined operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Topline Pro.
13% above the average for this role