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© All Rights Reserved. ApplyBlast.com
CAI Software
The Customer Support Team Lead oversees a regional team of Customer Support Representatives, focusing on coaching, performance management, and ensuring high-quality support for the Maritech cloud ERP platform. This role involves driving operational efficiency, managing key support metrics, and fostering a consultative support culture to help customers maximize platform value. The position requires collaboration with cross-functional leaders to escalate systemic issues and drive continuous product and process improvements.
Explore CAI's software solutions for manufacturers, processors, distributors and the graphic communications industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CAI Software.
CAI Software didn’t post a salary, so this is our estimate from similar listings.
8% below the average for this role