Customer Support Team Member

This role involves managing customer support inquiries across multiple channels, including email, phone, and ticketing systems, while providing onboarding and product training for clients. The position also includes backoffice support for the PEAX portal and mobile app, gathering user feedback to enhance the customer experience, and assisting with testing and documentation tasks. The ideal candidate will support the company's digital transformation by ensuring smooth administrative processes and delivering excellent service to both private individuals and businesses.