Customer Support Technician

The Customer Support Technician role is responsible for assisting customers with technical issues, equipment training, and troubleshooting for ProAll mixers through various communication channels. The position involves conducting on-site calibrations, field support, and warranty-related problem solving to ensure high-quality customer care. This role requires collaboration with engineering and quality control teams to address mechanical, hydraulic, and electronic system problems while maintaining detailed documentation of service and safety issues.