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Customer Support Tier 1 - EMEA (7 am - 4 pm) - Fixed-term contract (6 months) at Aizon - ApplyBlast

Customer Support Tier 1 - EMEA (7 am - 4 pm) - Fixed-term contract (6 months)

Aizon

8 months ago

3.8 on Glassdoor

Barcelona, Spain

Onsite

Full Time

Medior

0 applicants

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About this role

Aizon is seeking a Tier 1 Support Agent based in Barcelona to be the first point of contact for customers needing technical support. The role involves troubleshooting, documenting interactions, and ensuring high customer satisfaction. It offers an opportunity to work in a rapidly growing company that is innovating in the pharmaceutical manufacturing industry.

Skills

About Aizon

aizon.ai

Headquarters

San Francisco, California, United States

Company Size

51-200 employees

Founded

2014

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Aizon provides AI-powered SaaS that brings real-time intelligence to GxP‑regulated pharmaceutical manufacturing. Its platform applies practical machine learning and advanced analytics to monitor processes, detect anomalies, predict deviations, and optimize yield and product quality. Built for GxP compliance, Aizon helps manufacturers reduce deviations and maintain regulatory traceability while delivering actionable, factory‑floor insights.