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© All Rights Reserved. ApplyBlast.com
FRONTSTEPS
The Customer Support Tier II (Onsite) role at FRONTSTEPS focuses on diagnosing and resolving backend platform functionality issues for customers using the Caliber Accounting platform. This career-track position involves managing high-priority inquiries, troubleshooting complex problems, and collaborating with engineering teams to ensure timely resolutions. The specialist serves as a key resource for backend product support, emphasizing thorough documentation and continuous learning within the SaaS environment.
FRONTSTEPS is a community association and HOA management software platform that unifies accounting, payments, resident engagement, and security tools into a single ecosystem. Its suite helps association managers simplify operations, streamline financial workflows, and elevate resident satisfaction. Built for homeowners associations and community managers, FRONTSTEPS centralizes core management functions to reduce administrative burden and improve communication and compliance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FRONTSTEPS.
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