netappinc.com
The Tier 1 Technical Support Engineer will provide front‑line technical assistance for CloudCheckr’s SaaS cloud management platform, handling customer inquiries, troubleshooting cloud service issues, and documenting resolutions. The role involves collaborating with the Customer Success team, maintaining product knowledge, and participating in on‑call rotations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for netappinc.com.
netappinc.com didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role