Mudflap
The Customer Support Training & Enablement Specialist at Mudflap builds and maintains a world-class support organization by designing post-onboarding learning experiences, including ongoing training, coaching, quality assurance, and product readiness. This role partners with leadership to develop performance enablement programs, track key metrics, and ensure agents are equipped with the knowledge and skills to deliver exceptional customer care. The position supports the continuous improvement of support quality and agent proficiency through data-driven insights and AI-powered tools.
Headquarters
Palo Alto, California, United States
Company Size
11-50 employees
Founded
2020
Get huge cost-plus diesel discounts with Mudflap—the network recommended by 94% of owner-operators and fleets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mudflap.