Fincra
Fincra is seeking a Customer Support Representative to provide exceptional support to merchants, ensuring high satisfaction and trust through timely and empathetic customer service. The role involves resolving customer issues, managing support tickets, and collaborating with internal teams to improve processes.
Fincra is a payments infrastructure platform whose mission is "making the transfer of money as easy as sending a text." It provides developer-friendly APIs and tools to accept payments, create virtual accounts, and automate local and cross-border payouts and bulk disbursements — with multi-currency and compliance support tailored to African businesses. Companies, marketplaces, and fintechs use Fincra to embed payment collection and payout flows, integrate via SDKs and webhooks, and simplify reconciliation and regulatory requirements.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fincra.
Fincra didn’t post a salary, so this is our estimate from similar listings.
95% above the average for this role
Customer Support Representative II
PayJunction
Application Support Specialist (Champion AI)
QAD, Inc.
Customer Support Specialist (Billing)
airSlate
Customer Support Specialist (SaaS)
penbrothers
Customer Service Representative – Non-Voice, Seller & Vendor Support
ZALORA Singapore
Customer Tech Support Specialist
Glidewell