Application Support Specialist (Champion AI)
QAD, Inc.
About this role
An Application Support Specialist based in Mexico supports ChampionAI solutions by responding to user inquiries, tracking tickets, and ensuring customer satisfaction in an AI-driven environment. The role focuses on empathetic problem solving and communication with non-technical users.
Skills
Qualifications
About QAD, Inc.
qadinc.comQAD Inc. is an enterprise software company that provides cloud-based ERP, supply chain, manufacturing, and adaptive applications for global businesses. Its solutions help companies in industries such as manufacturing, automotive, life sciences, food and beverage, and consumer products manage operations, planning, quality, and analytics. QAD serves mid-sized and large enterprises with software and services designed to improve agility and operational performance.
About QAD, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$48k – $64k
per year