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Customer Support at TeamSnap - ApplyBlast

Customer Support

TeamSnap

1 month ago

3.6 on Glassdoor

Remote

Full Time

Junior

2 applicants

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About this role

The role involves delivering exceptional customer experiences through email, chat, and occasional calls, taking ownership of issues, and experimenting in test environments to resolve problems. It requires a customer-first mindset, strong technical skills, and excellent communication to meet performance goals.

Responsibilities

Deliver exceptional customer experience via email, chat, and calls
Own and resolve customer issues, escalating when necessary
Experiment in test environments to reproduce and solve problems

Skills

About TeamSnap

teamsnap.com

Headquarters

Boulder, Colorado, United States

Company Size

51-200 employees

Founded

2009

View Profile

TeamSnap is a leading web and mobile platform for youth sports team, club, and league management that streamlines the day-to-day running of teams. It centralizes scheduling, roster and availability tracking, messaging, registration and payments, plus calendar syncs and reporting to cut administrative work and improve coach/parent/player communication. Built for teams, clubs and leagues of all sizes, TeamSnap emphasizes easy-to-use apps, secure payments, and integrations with partner services to support sports organizations and their operations.