ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Support at Bottomline - ApplyBlast

Customer Support

Bottomline

6 days ago

3.7 on Glassdoor

India

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role is responsible for delivering a positive customer experience by managing inbound calls and emails while troubleshooting and resolving software-related issues. The position requires maintaining proficiency in Bottomline's SaaS applications, documenting transactions in a CRM, and collaborating with internal teams to escalate or fix software defects. Success in this role involves building strong customer relationships and actively participating in the company's customer service program.

Responsibilities

Manage and resolve customer issues via phone and email
Document transactions and defects within CRM tools
Diagnose software problems and escalate to internal teams

Skills

About Bottomline

bottomline.com

Headquarters

Portsmouth, New Hampshire, United States

Company Size

1001-5000 employees

Founded

1989

View Profile

Bottomline (Bottomline Technologies) is a financial technology company that helps organizations transform business payments and cash flow with cloud-native payment, reconciliation, cash management, and accounts-payable/receivable automation solutions. It provides secure, scalable SaaS products and APIs that connect corporates, banks, and fintechs to domestic and cross-border payment rails while addressing fraud prevention, compliance, and payment visibility. Bottomline’s platform is used by enterprises and financial institutions to automate invoice-to-pay processes, streamline treasury operations, and integrate with bank networks and SWIFT for enterprise-grade payment orchestration.