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Customer Svc Associate 2- Contact Center at State of Georgia - ApplyBlast

Customer Svc Associate 2- Contact Center

State of Georgia

13 days ago

Conyers, Georgia, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Associate 2 handles a high volume of calls, providing accurate information on driver license reinstatements and other inquiries to the public, agencies, and courts. This role ensures privacy is maintained while accurately entering driver record information and assisting callers with questions and difficult situations. The position requires maintaining an accurate file of memos and procedures to support high levels of customer service.

Responsibilities

Handle high volume of calls regarding driver license inquiries and reinstatements
Accurately enter and maintain driver record information to determine eligibility
Provide accurate information on laws, policies, and procedures impacting driver records

Skills

About State of Georgia

georgia.gov

Headquarters

United States

Company Size

10001+ employees

Founded

1788

View Profile

Georgia.gov is the official online portal of the State of Georgia that connects residents, businesses, and visitors with government services, news, and information. The site centralizes access to state agencies and transactional services—such as licensing, benefits, business filings, and renewals—along with emergency alerts and public guidance. Operated and maintained by the State of Georgia, it emphasizes accessibility, multilingual support, and secure interactions. Built-in search and contact directories help users quickly find authoritative resources and how to engage with state government.