Nokia
The Customer Technical Advocate serves as a trusted technical advisor and escalation point, providing remote support in a 24x7 operational environment. The role involves coordinating incident resolution, software upgrades, and cross-domain support across Core, IP, Radio, NMS, and Microwave technologies. This position drives service excellence by ensuring SLA compliance, managing complex cases, and identifying opportunities to improve network performance and operational efficiency.
As a technology leader across mobile, fixed and cloud networks, our solutions enable a more productive, sustainable and inclusive world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nokia.