Customer Technical Support Specialist
Fullsteam(2 months ago)
About this role
A Customer Technical Support Specialist at Ricochet POS (Fullsteam) is a full-time, onsite position based in downtown Boise supporting a cloud-based POS SaaS used by consignment, resale, and retail businesses. The role sits within a small, collaborative team at a growing software and embedded payments company focused on helping small and medium-sized businesses succeed. The position provides hands-on customer-facing experience in a fast-expanding SaaS environment.
Required Skills
- Intercom
- Salesforce
- Microsoft Office
- Troubleshooting
- Customer Support
- Communication
- Time Management
- Problem Solving
- POS Software
- Payment Terminals
+4 more
Qualifications
- High School Diploma
About Fullsteam
fullsteam.comFullsteam integrates modern, scalable payments technology with vertical software to deliver industry-specific business management solutions.
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