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Customer Value Architect at Mixpanel - ApplyBlast

Customer Value Architect

Mixpanel

1 month ago

3.2 on Glassdoor

Bengaluru, Karnataka, India

Hybrid

Full Time

Medior

0 applicants

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About this role

The Customer Value Architect at Mixpanel owns adoption, value realization, and account health for a portfolio of existing customers, guiding them from onboarding through renewal. This role involves building success plans, leading customer enablement, and quantifying value delivered to support expansion and renewal motions. The position requires close collaboration with Account Executives, Renewal Managers, and Delivery Engineers to ensure customer success without owning pricing or commercial negotiations.

Responsibilities

Drive customer adoption and value realization across a portfolio of accounts
Lead customer enablement and training to deepen product usage and engagement
Monitor account health signals and root-cause churn risks to execute value-linked saves

Skills

About Mixpanel

mixpanel.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2009

View Profile

Mixpanel is a product analytics platform that helps teams track, analyze, and act on user behavior across web and mobile. It provides robust event tracking, funnels, retention analysis, cohorting, and real-time segmentation to reveal conversion paths and engagement drivers. With SDKs, APIs, and integrations, Mixpanel delivers both user‑level and aggregate insights to inform product decisions and power acquisition, growth, and retention strategies. Product and growth teams rely on its flexible event model and actionable reporting to measure impact and iterate quickly.