Customer/Technical Support Representative - Porting Specialist

Concord Technologies is seeking a Porting Specialist in Seattle, Washington, to assist customers in migrating from previous service providers to the Concord network. The role involves processing porting work orders, acting as the initial point of contact for customer support via email and phone, and performing standard troubleshooting and incident reporting. This position requires strong communication skills and the ability to independently manage urgent issues while maintaining a high level of attention to detail.