CX Associate
Fresh Prints(6 days ago)
About this role
A CX Associate at Tsunami Express supports the Customer Success team by managing customer support workflows and written communications. The role is part of Frontier, a subsidiary of Fresh Prints, and sits within a fast-growing express car wash platform focused on technology-driven retail growth. This position is a temporary, full-time remote role based in the Philippines.
Required Skills
- Customer Support
- Written Communication
- Spoken Communication
- Queue Management
- Organization
- Detail Oriented
- Account Coordination
- Follow Ups
- Time Management
About Fresh Prints
freshprints.comFresh Prints is an online custom-apparel company specializing in trendy Greek life, sorority, fraternity, and club merchandise. Using a Canva-like design tool and a library of 6,000+ design ideas, customers can create personalized apparel and print on more than 2,000 products — t‑shirts, hoodies, sweatpants, hats, and more. The company targets students and student organizations, offering a design-first experience and broad product selection for rush, events, and everyday group merch.