CX Business Analyst - REMOTE
ptpinc
About this role
PTP is a system integrator providing customer experience solutions, seeking a CX Business Analyst to assist in designing, testing, and delivering CX solutions that improve the customer journey. The role involves collaboration with cross-functional teams and clients, developing design artifacts, and ensuring project deliverables.
Skills
About ptpinc
ptpinc.comPTP is a customer experience management and CX strategy firm that helps organizations drive revenue through experience transformation. They design and implement innovative solutions across contact center, CRM, and security platforms, combining strategic consulting, systems integration, and managed services. PTP focuses on optimizing omnichannel interactions, operational efficiency, and security to improve customer outcomes and business metrics. Their approach emphasizes measurable ROI and platform-agnostic expertise.
About ptpinc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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